B2B legal and procurement packet
B2B procurement entry point for DPA, subprocessors, retention, incident process, and support boundaries.
Buyer packet
B2B buyers should review the public legal pages, privacy policy, subprocessors list, DPA review path, data retention guide, incident history, responsible disclosure path, and security model.
- /legal
- /privacy
- /subprocessors
- /dpa
- /data-retention
- /incident-history
Support boundary
Support can help with billing, account metadata, and cancellation workflows after validation. Support cannot recover secret content, recreate lost secret links, reveal room messages, or bypass lost account material.
- Billing help
- Metadata-only support
- No secret recovery
Certifications
Do not claim SOC 2, ISO, PCI, GDPR certification, data residency, external audit completion, or SLA commitments unless the relevant evidence is published and current.
- No unsupported certifications
- Evidence required
- Versioned documents
Enterprise path
Enterprise requests can include DPA review, private deployment planning, Microsoft/Google integration review, support process review, and security evidence packet review. Availability is confirmed during procurement.
- DPA review
- Private deployment planning
- Integration review
- Evidence review